Scale your Service Management with AI
Use Atlassian Intelligence to drive action in Jira Service Management and save time for your team
Introducing Jira Service Management & Atlassian Intelligence
Use AI-powered tools to cover the mundane, repetitive tasks - and free up your team’s time to focus on the work that matters
The guide shows you how to:
Deflect issues and reduce workload
Enable Atlassian Intelligence answers for the virtual agent to unlock AI-powered support in Slack. Deflect employee requests and save agents’ time with responses generated from your knowledge base.
Get up to speed on any issue
Accelerate resolution time with summaries of critical issue details and comments. Bring stakeholders up to speed quickly and get to action faster without reading through lengthy comment histories.
Improve communication and boost efficiency
Use generative AI in the issue editor and native knowledge base to create, transform, and summarize content. Fix typos, adjust your tone to be more empathetic, summarize instructions, and more, to ensure fast, clear communication.
Deflect issues and reduce workload
Enable Atlassian Intelligence answers for the virtual agent to unlock AI-powered support in Slack. Deflect employee requests and save agents’ time with responses generated from your knowledge base.
Get up to speed on any issue
Accelerate resolution time with summaries of critical issue details and comments. Bring stakeholders up to speed quickly and get to action faster without reading through lengthy comment histories.
Improve communication and boost efficiency
Use generative AI in the issue editor and native knowledge base to create, transform, and summarize content. Fix typos, adjust your tone to be more empathetic, summarize instructions, and more, to ensure fast, clear communication.
Deflect issues and reduce workload
Enable Atlassian Intelligence answers for the virtual agent to unlock AI-powered support in Slack. Deflect employee requests and save agents’ time with responses generated from your knowledge base.
Get up to speed on any issue
Accelerate resolution time with summaries of critical issue details and comments. Bring stakeholders up to speed quickly and get to action faster without reading through lengthy comment histories.
Improve communication and boost efficiency
Use generative AI in the issue editor and native knowledge base to create, transform, and summarize content. Fix typos, adjust your tone to be more empathetic, summarize instructions, and more, to ensure fast, clear communication.
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Ready to add velocity to your service management? We'll show you how
Harness artificial intelligence with Jira Service Management. As your Atlassian Solution Partner, we can deliver a unique solution to help you deliver high velocity service to your organization and customers. Download the guide to get started.