Ready to make an impact?
Become a Rocketeer

We’re proud to be a best-in-class employer around the world.

Our locations

We offer a flexible hybrid work model, made possible by our global offices and top-tier collaboration tools.
Check out our open roles to find opportunities to join us as a Rocketeer.

Sydney
Australia

Palo Alto (HQ)
United States

Santiago
Chile

Singapore
Singapore

Toronto
Canada

Kuala Lumpur
Malaysia

London
United Kingdom

Manila
Philippines

Rocketeer Stories

Collaborate with industry giants

Contribute to a dynamic team

4.7

94% of Employees on Glassdoor recommend ServiceRocket.

Read our reviews

“Everyone is super welcoming”

“ServiceRocket has great leadership”

“Engaging work”

“Huge amount of opportunities”

“Best company culture”

“Healthy work-life balance encouraged”

Benefits of becoming a Rocketeer

Positive Work Culture

One of our favorite books is "It Doesn't Have To Be Crazy At Work." We aspire to live up to our values and build a world-class work environment.

Open Collaboration Style

We use industry-leading collaboration tools and systems so you can interact easily and work with anyone at ServiceRocket.

TechChoice

We supply you with a company computer or use your own technology and we pay you. Your choice.

Referral Bonus

The Economist calls hiring “the single biggest problem in business today.” Let's solve it together.

Career Pathways

Our Career Pathways Program enables you to grow your skills and explore new roles as you map the direction of your career.

Returnity

You've been on parental leave and then, BAM! You're back at work. As a primary caregiver, you can ease back into work, so you can ensure a smooth transition as you return as you "return."

Look after your well-being with world-class Mentors

ServiceRocket Welcomes Triathlete Sika Henry as Brand Ambassador

Sika Henry exemplifies resilience. As our first brand ambassador, we support her goal to make sports more inclusive.
Learn more

Why We Embrace Vulnerability at ServiceRocket

Graham Betchart teaches professional athletes and Rocketeers alike: there’s strength in openness.
Learn more

We’ve Made the Most of Life in Lockdown

COVID shifted our global culture at ServiceRocket, prompting us to strengthen ourselves and our business.
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Meet the Team

Tech Consultant Team

Consult. Imagine. Innovate.
That’s what Tech Consultants do at ServiceRocket
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Support Team

Tech-Enabled, Knowledgeable, Collaborative.
They build trusted relationships with our Customers
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Engineering Team

Twice a year hack weeks. Weekly play days.
We know that freedom drives innovation.
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Product Manager Team

Join us and watch your product management career take off!
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Be part of a culture that’s making a global difference.

That lives its values every day. The Kiva Card Recognition Program is one way we do that.
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We Love to Bootcamp at ServiceRocket!

Our Bootcamp is legendary. We provide an awesome life-changing experience that shapes lives and careers.

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See what wearing the rocket looks Like

Our Rocketeer Culture Feels like Family

We're all about having each other's back. As one Rocketeer said, “It’s a culture that tech giants can only envy.
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Rocketeer Close Up: Hanis Suhailah

What do plants and customer support have in common? We asked our lead of support services and plant aficionado.
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Why We Embrace Vulnerability at ServiceRocket

Graham Betchart teaches professional athletes and Rocketeers alike: there’s strength in openness.
Learn more

We live our values

Delight the Customer

describes our passion for serving customers, partners and fellow Rocketeers.

Share the Knowledge

is a value we share with customers and each other, without fear of censorship or hierarchy.

Build Process to Drive Outcomes

enables us to deliver consistent value that builds trust and collaboration.

Think
Team

unites us across time zones, informs our global equity and how we work together.

Talk
Straight

means we always walk our talk, with transparency and accountability.