ServiceRocket
Support Engineers are Smart, Tech-Enabled and
Collaborative.

Ready to do the best work of your life?

Hanis Suhailah, Director, Support

Quote

“We use the latest technologies and live chat and maintain strong relationships with Engineering and Product.”

Hanis Suhailah
Director, Support
Learn How We Delight Our Customers

“Hands down the best support in the Atlassian apps marketplace!”

ServiceRocket team building photo
ServiceRocket office photo
Kuala lumpur servicerocket rocketeer group photo
Kuala lumpur servicerocket rocketeer group photo
ServiceRocket office photo
Rocketeers-Team-AMER

Quote

“Our team has in-depth knowledge. Rather than solve problems, we proactively initiate human interactions.”

Dave Leow
Director, Support
Dave Leow, Director, Support

ServiceRocket’s support engineers demonstrate our values.

#DelightTheCustomer
#ThinkTeam
#ShareTheKnowledge
They Build Trusted Relationships with Global Brands

ServiceRocket teambuilding photo
Andy Quah, Director, Support

Quote

“We make decisions for our personal growth, our team’s growth and the growth of the company.”

Andy Quah
Director, Support

Every Rocketeer is supported and rewarded.

TechChoice

Rather than a standardized computer, Tech Choice provides a monthly allowance so Rocketeers can choose the technology they use.

Grow the Tree. Share the Fruit

Rocketeers have the opportunity to be rewarded for their efforts based on the achievement of their personal goals and the company’s targets.

Work Life Balance

We support a work life balance that encourages Rocketeers to look after themselves and their families. Our #ThinkTeam culture has their back, so time away is stress-free.