From Optional Add-On to Core Feature: Understanding the New Rovo

Previously, organizations paid $20 per user monthly for Rovo as a separate AI add-on. That model has been eliminated.

Rovo is now included with:

• Premium or Enterprise plans of Jira, Confluence, JSM, or the Teamwork Collection
• Standard plans (coming soon)

Your subscription now includes access to:

AI Applications

• Search: Enterprise-wide intelligent search that understands context and intent
• Chat: Rapid answers across your integrated toolset
• Studio: Revolutionary AI-generated content and workflow creation

AI Agents

• Pre-configured automation agents for common tasks
• Custom agent creation capabilities for team-specific workflow optimization

Advanced Capabilities

• Proactive intelligence that identifies insights, highlights potential risks, and suggests next steps before issues arise

Why This Integration Matters For Your Organization

AI has transitioned from an optional enhancement to a competitive necessity. Atlassian's integration removes financial and technical barriers, democratizing access to powerful AI capabilities without requiring additional budget justification.

However, inclusion doesn't automatically translate to optimization. The real question is: are you leveraging these tools to their full potential?

Key Considerations for Your Team

• Have you integrated Rovo or Atlassian Intelligence into your workflows, or are manual processes still creating bottlenecks?
• Are your teams utilizing advanced features like predictive prioritization and AI-powered recommendations?
• Is your organizational data informing strategic decisions, or is it trapped in underutilized dashboards?
• Could AI help surface and distribute knowledge across departmental boundaries?

If these questions highlight opportunities or uncertainties, it's time to take action.

Introducing ServiceRocket's Atlassian AI & Rovo Optimization Assessment

Our specialized engagement helps you go from "we have AI" to "we're seeing ROI from AI."

Deliverables Include:

Comprehensive AI Impact Assessment

Evaluate how Atlassian AI and Rovo can deliver quantifiable results based on your specific workflows and data environment.

Productivity Enhancement Blueprint

Identify automation opportunities to eliminate repetitive tasks, enhance prioritization processes, and accelerate decision-making cycles.

Strategic Implementation Roadmap

A customized implementation plan aligning AI adoption with your business objectives, balancing quick wins with sustainable long-term value.

Key Assessment Areas:

• Workflow Efficiency Analysis: Identifying bottlenecks where AI can create immediate impact
• Data Utilization Evaluation: Determining if your organization is leveraging data for predictive insights or merely archiving it
• AI Impact Prioritization: Identifying use cases offering maximum value with minimal disruption
• Rovo Integration Mapping: Creating automation strategies for frequently overlooked processes
• Collaboration Enhancement Opportunities: Using AI to break down information silos and improve cross-team communication
• Value-to-Complexity Assessment: Prioritizing initiatives based on effort-to-impact ratio

The Strategic Advantage

Atlassian has democratized AI access across its platform. The competitive differentiator now lies in implementation effectiveness.

We believe this shift creates opportunities for every team, regardless of technical sophistication, to transform their work processes. With expert guidance, AI implementation becomes more than an adoption exercise—it becomes a strategic advantage.

Let ServiceRocket help you capitalize on this opportunity.