On-Demand Webinar
3/24/3020
24/3/3020
12:00 pm
AEST
|

Revolutionise Service Management with Automation and Rovo/AI

The demands on modern service teams are higher than ever, making efficiency and responsiveness critical. AI and automation are no longer just enhancements—they’re essential tools for delivering seamless service experiences at scale. Join us for this exclusive webinar to discover how Rovo’s AI-powered capabilities can revolutionise your service management approach.

What You’ll Learn:

AI-Powered Ticket Triage

- Automatically categorise, prioritise, and assign tickets with intelligent automation.

- Reduce response times by eliminating manual sorting.

Proactive SLA Management

- Discover how AI accelerates issue resolution and helps meet SLAs by enabling efficient self-service — reducing waiting and response times.

- See how AI boosts service efficiency and equips agents with relevant insights — driving faster ticket resolution.

March 24, 3020 12:00 PM
Register now

Register now

When

Friday
,
24 Mar
12:00 pm
AEST

Where

Zoom

Address

Zoom

When

Friday
,
24
March
12:00 pm
AEST

Where

Zoom

Address

Zoom

Cuándo

,
24
de
12:00 pm
AEST

Dónde

Zoom

Dirección

Zoom

Jumpstart with these highlights

Empieza con estos cortos destacados

Speakers

Darshanaa Somasundram

Darshanaa Somasundram

Product Manager
Product Manager with a passion for designing solutions that simplify complex processes and elevate user experiences. Her experience in product development has sharpened her focus on building customer-centric products, with a recent deep dive into AI and automation. Outside of work, she enjoys running, playing pickleball, and discovering new cuisines.
Dean Nazmuddin

Dean Nazmuddin

Product Manager
Product Manager specializing in building digital solutions to enhance productivity and system governance. Currently focused on governance, integration, and AI platform app product management at ServiceRocket. Outside of work, you’ll find him training at the gym or working from cafés around the world.

Speakers

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Unlock the Future of Service Management with AI & Automation

Beyond the technology, we’ll explore real-world applications and expert strategies to help you maximise the value of AI and automation. Learn how leading organisations are revolutionising their service management approach—and how you can do the same.

Don’t miss this opportunity to see AI in action and gain practical insights into optimising your service management strategy.

Highlights from previous events

Momentos destacados de eventos pasados

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