Customer Stories

January 8, 2024

Solutions that Improve Regional Support Performance

A leading data visualization software company landed a major client in the Asia-Pacific (APAC) region and began to expand into the European, Middle Eastern and African (EMEA) regions but lacked a presence there to handle the technical support issues that would arise with such a large organization.

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Government

JSM

January 10, 2024

A timely cloud-based ITSM solution supported an important health initiative

This national government was tasked with setting up a helpline in response to an urgent public health crisis. The goal was to set up a functional cloud-based helpdesk for thousands of call center representatives in just three days. 
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Health & Fitness

JSM

January 10, 2024

A global wellness company’s cost-effective ITSM solution enabled better support

This global wellness business undertook a company-wide brand transformation to create a complete wellness experience with transparency and collaboration at its heart. A unified technology and global approach was critical to support the company’s 25,000 employees.
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Education

Atlassian Products

January 10, 2024

A smooth migration gave this education company a new route forward

After selling a major portion of their divisions, this education management company needed to migrate technical and intellectual property assets to a new AWS infrastructure. 
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Finance

Atlassian Products

January 19, 2024

An Atlassian implementation led to an ongoing partnership with this financial firm

‍This risk-sensitive investment management firm sought to incorporate the Atlassian Suite across their business to improve efficiency. Their goal was to find a trusted Atlassian Partner to transition their Intranet to Confluence, shift project management to Jira and manage client-facing websites that were supported by code created with Bitbucket. 
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