Helping Cisco Systems Save with Enterprise 2.0 Collaboration

ServiceRocket developed a custom virtual meeting scheduling application that ran within Atlassian Confluence, an enterprise Wiki. The result was the successful development of a new application named the Virtual Meeting Scheduler and a positive impact on internal strategy to rollout global Enterprise 2.0 solutions and systems.

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Helping Cisco Systems Save with Enterprise 2.0 Collaboration

ServiceRocket developed a custom virtual meeting scheduling application that ran within Atlassian Confluence, an enterprise Wiki. The result was the successful development of a new application named the Virtual Meeting Scheduler and a positive impact on internal strategy to rollout global Enterprise 2.0 solutions and systems.

The Challenge

Cisco contacted ServiceRocket with a unique “meeting scheduler” challenge for a high-visibility Director’s Summit event. In previous years, the company’s top 500 executives flew in from around the world to a central location for the three-day summit. 

To save on travel costs, Cisco wanted instead to host a virtual event with virtual meeting sessions. A unique collaborative system was required, one that would allow free form communication as well as event registration and participation. 

The Solution

ServiceRocket developed a custom virtual meeting/scheduling application that ran within Atlassian Confluence. The application included a number of useful features, including: 

• Scheduling that allowed attendees to sign up for all sessions, including a global Q&A, regional meetings and spotlight sessions 

• Local time zone support for both meeting signup and MS Outlook calendar (.ics) configurations 

• Enhanced profile displays for all attendees 

• Interactive commenting between attendees, including messaging and discussion forums 

• Management reports for registrations and session attendance 

• Statistics page showing registered attendees and their events 

• Administrative capabilities to invite select attendees to a particular event 

• Controlled notifications to all registered, non-registered and invited attendees

Cisco is the worldwide leader in IT that helps companies seize tomorrow’s opportunities by proving amazing things happen when you connect the previously unconnected. 

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