21/10/24

Transforming Service Management: From ServiceNow to Jira with ServiceRocket

See how ServiceRocket helped a customer switch from ServiceNow to Jira Service Management, cutting costs and boosting functionality.

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October 21, 2024

Transforming Service Management: From ServiceNow to Jira with ServiceRocket

See how ServiceRocket helped a customer switch from ServiceNow to Jira Service Management, cutting costs and boosting functionality.

Key Insights

View Case Study

The customer migrated from ServiceNow to Jira Service Management to cut costs and enhance functionality. ServiceRocket facilitated the move with effective integration, automation, and a dynamic portal in Arabic. The transition reduced costs, delivered ROI in 1.5 years, and improved user satisfaction while maintaining critical functionalities and offering a unified view of assets.

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