1/3/24

How VMware Uses Add-ons in Confluence to Align Teams

When VMware needed custom JIRA add-ons to help the flow of internal operations, they trusted ServiceRocket. ServiceRocket quickly delivered a unique solution that helps managers keep their teams in sync.

ServiceRocket Favicon
March 1, 2024

How VMware Uses Add-ons in Confluence to Align Teams

When VMware needed custom JIRA add-ons to help the flow of internal operations, they trusted ServiceRocket. ServiceRocket quickly delivered a unique solution that helps managers keep their teams in sync.

Key Insights

View Case Study

Highlights of the VMware Story:

  • ‍Greg discovered there were things he needed but were not available in Confluence straight out-of-the-box.
  • “Scaffolding makes it extremely user friendly to enter data consistently and query it afterwards.”
  • The Reporting add-on gave them the ability to report on Confluence content with great flexibility across various areas of Confluence.
  • At any point in time, VMware employees could see what other teams were doing.

‍

Download the customer story here

Schedule a conversation

Connect with our experts today and gain valuable insights tailored to your needs.

Contact us

Ready to take 
the next step?

Connect with our experts today and gain 
valuable insights tailored to your needs.

Schedule a consultation

Latest resources

Recommended Reading

October 25, 2024

Atlassian Team 24' Barcelona Takeaways

Atlassian's first Team event in Barcelona (Oct 8-10) featured key insights from experts. Check out our Atlassian Expert Foogie Sim's summary and video of highlights!
Learn more
August 13, 2024

Revolutionize Your Design Process with Autodesk for Miro

When designers unite tools, creativity flows—meet the game-changing Autodesk for Miro.
Learn more
August 8, 2024

Empower Your Sales Teams and Their Rituals with Salesforce for Miro

When your sales team sees the story behind the data they sell better. That makes this new Miro app super exciting.
Learn more
October 29, 2024

How ServiceRocket Elevated Customer Service for a Financial Powerhouse

Faced with delays and lost requests, a financial services company partnered with ServiceRocket to overhaul their response system. Learn how a tailored approach using JSM brought speed, structure, and security to their workflow.
Learn more
October 23, 2024

Overhauling Jira and Confluence: A Case Study in Government Efficiency

Discover how ServiceRocket helped a large public sector organization improve data security and collaboration by standardizing Jira and Confluence configurations. Our solution enhanced efficiency, streamlined reporting, and enabled more informed decision-making with restructured user access and insightful dashboards.
Learn more
October 21, 2024

Transforming Service Management: From ServiceNow to Jira with ServiceRocket

See how ServiceRocket helped a customer switch from ServiceNow to Jira Service Management, cutting costs and boosting functionality.
Learn more