Do you find yourself jumping between tools and platforms to manage online appointments in JSM? Are you spending time sending out invites and reminders manually? Do you struggle to access important information on a JSM ticket before an appointment starts?

If so, you’re not alone. Scheduling in JSM can be a major pain point, leading to frustrated customers, wasted time, and decreased productivity.

Introducing Scheduler for Jira Service Management, the solution to your scheduling headaches! This app integrates with your existing JSM environment and makes online appointment management for you and your customers a breeze.

So how do you say goodbye 👋🏻 to scheduling headaches?

Empower Customers, Reduce Wait Times

Stop the back-and-forth email struggle! Scheduler for JSM offers self-service scheduling. Your customers can now book appointments directly within JSM from pre-defined time slots, eliminating wait times and boosting their satisfaction.

Flexible Session Setup to Boost Productivity

Don’t use a one-size-fits-all approach! Scheduler for JSM lets you customize appointments to your team’s workflow. Set flexible durations based on the appointment type, whether it’s a quick troubleshooting call or a detailed onboarding session. Assign specific projects to the appointment sessions and define team availability to avoid scheduling conflicts and keep everyone productive.

Simplify Interactions, Save Time

Ditch the app-switching game! Simplify interactions and manage meetings with ease. Scheduler for JSM lets you handle the entire appointment workflow within JSM. Accept, decline, and start meetings directly, saving time and improving communication between you, your team, and your customers.

Beyond Booking: Enhance Your JSM Experience

Scheduler for JSM goes beyond basic appointment booking. Its features cater to a wide range of use cases:

• Technical Support: Tired of playing phone tag with frustrated customers? Schedule targeted troubleshooting sessions with IT specialists directly in JSM, reducing downtime and increasing customer satisfaction.
• Sales Consultations: Facilitate personalized demos and product discussions with potential clients. Book appointments within JSM, leading to more qualified leads and increased sales opportunities.
• Onboarding Sessions: Streamline the process of onboarding new clients by scheduling welcome calls and training sessions seamlessly.
• Customer Service: Offer dedicated time slots for resolving customer inquiries and building stronger relationships. Ensure customers get the help they need, when they need it.
• Internal Team Meetings: Organize collaborative brainstorming sessions or catch-up meetings with colleagues – all within JSM. Keep everyone on the same page and optimize internal communication.

Ready to Get Started?

Download Scheduler for JSM from the Atlassian marketplace now. Simplify your appointments, empower your customers, and boost your team’s productivity.

People love powerful yet simple-to-use products that get the job done. We love building them. #WeGotYourBack — that’s the ServiceRocket guarantee.

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