Blog

July 16, 2024

Accelerating technology adoption and why you need to care

Explore how businesses can thrive in a rapidly changing world by leveraging technology for increased efficiency, collaboration, and profitability. Learn why many organizations struggle with tech adoption and discover strategies to overcome resistance, improve digital capabilities, and ensure employee well-being in hybrid work environments.

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April 10, 2024

Introducing Secure Notes for JSM: Transforming Sensitive Data Management in HR and IT

Discover Secure Notes for JSM: Your solution for secure HR and IT data sharing. Streamline workflows with end-to-end encryption.

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July 28, 2023

ServiceRocket Is Recognized as 2023 Top Atlassian Services Company

CIO Review awards ServiceRocket’s 20+ years of Atlassian experience and its role in helping grow the Atlassian ecosystem.

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How-to

August 24, 2015

3 Ways to Create a Knowledge-Sharing Network

A knowledge-sharing network also needs specific applications, tools, and functions to fulfill the epitome of its name and definition.
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How-to

June 4, 2015

4 Ways to Make Teaching Complex Software Easier

Learning is tough, no matter how hard you try to make it easy. This is especially true when it comes to learning highly complex software.
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How-to

April 13, 2015

Setting Up Nginx as a Proxy Cache for JIRA

When an application like JIRA receives a request from a user it does not have a lot of options regarding how it responds.
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How-to

January 14, 2015

How Using Markup in Jira Comments Will Transform Your Issues

But if you're not using wiki markup in your comments, then you're not milking comments for all they're worth.
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How-to

June 24, 2014

Jira Administration: Ordering Workflow Transition Buttons in Jira

A Jira workflow is a set of statuses and transitions that an issue moves through during its lifecycle and typically represents processes within your organization.
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How-to

June 3, 2014

3 Steps to Set Up NGINX as Proxy Server for Atlassian JIRA

With NGINX now serving over 37% of the top 1000 websites, it's a great time to evaluate replacing Apache as the standard proxy server for Atlassian's Jira.
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How-to

March 24, 2014

Jira Administration Tips: Customizing Your Email Notifications

A great feature in Jira is the ability to set email notifications when issues are created and updated because anyone who needs to know something can be notified when it happens.
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How-to

March 3, 2014

Saving Time and Headaches with Automatic Assignment in Jira

People. Can't live with 'em. Can't ride a tandem bicycle without 'em.
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