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May 3, 2024
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3 min
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Atlassian Team '24: Highlights and Guitar Winner Revealed!

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As an official sponsor of Atlassian Team ‘24, thank you to everyone who made it to Las Vegas this year; we had a blast! It was wonderful to connect with everyone in person. This year’s keynotes brought some incredibly exciting announcements with the product roadmap, AI enhancements, and a sneak peek at new products to come. Read on to learn about the top highlights as well as what everybody wants to know… who won ServiceRocket’s guitar giveaway?!

We're blasting off with a brand new look! 

We're thrilled to unveil our brand new website and refreshed look for ServiceRocket, just in time for Team '24! Our commitment to helping businesses grow through expert tech services remains the same, but we've revamped our presence to better reflect our passion and expertise.

New ServiceRocket Apps: Fresh Out of the Oven

Our apps team has been hard at work developing a new generation of great apps to enhance your Atlassian toolset. With a focus on Jira Service Management and Confluence, our apps are powerful yet easy to use. Explore our product showcases featuring our new favorite tool: Loom.

Apps for Jira Service Management:

  • Coming soon: Scheduler for JSM

Apps for Confluence:

It’s All About AI

Atlassian introduced a range of new Atlassian Intelligence features aimed at enhancing team collaboration, including:

  • Generative AI: Expanding beyond Jira, JSM, and Confluence, to Trello and Bitbucket. Coming soon to Jira Product Discovery.
  • AI-powered Smart Summaries: Accessible across Atlassian and external apps, including Google Docs.
  • Loom AI Workflow: Seamlessly integrates video messaging into project management for enhanced communication.
  • AI in Confluence Whiteboards: Transform ideas from Jira Product Discovery, tickets, and Confluence pages into actionable tasks.
  • AI Work Breakdown: Simplifies task management with intelligent suggestions for epic and issue breakdowns.
  • Virtual Agents and AIOps: Automates support, task management, and incident management.
  • AI Chart Templates and Insights: Streamlines data visualization and interpretation with intuitive analytics.

A Jira for All Teams

Atlassian is revolutionizing project management with the new and improved Jira, merging the best of Jira Work Management and Jira Software into a unified tool. Featuring shared goal tracking, AI work breakdown, enhanced visualization options, and seamless integrations with Confluence and Loom.

Existing Jira Software users can start using the new Jira immediately at no extra cost. Learn more about the changes for Jira Work Management users here or talk to our team. Note that Jira Work Management subscriptions are no longer available for purchase starting May 1, 2024.

Introducing Atlassian Rovo

Rovo is a new product that helps teams find information scattered across diverse systems, learn through AI-driven insights, and take action through AI agents. Teamwork graph pulls in data from your Atlassian tools and other SaaS apps you choose to connect, unlocking a comprehensive view of your organization’s goals, knowledge, teams, and work.

Atlassian Guard: Protecting Your Data

Atlassian Guard unifies existing Access, Beacon beta capabilities, and brand-new data loss prevention functionality into one robust product with two plans: Atlassian Guard Standard and Atlassian Guard Premium.

Compass + Optic: Elevating the Developer Experience

Witness the synergy between Compass and Optic as we enhance the developer experience. With Atlassian’s recent acquisition of Optic, developers can expect simplified API documentation and management, ensuring seamless workflow integration. 

The Guitar Giveaway, Featuring Ted Lasso!

Last but not least, big shoutout to this year’s guitar raffle winner, ticket #164 Holder, Nate! And a huge thank you to all who joined in the fun.

ServiceRocket Guitar Hall of Fame

We're grateful for your ongoing support and can't wait to catch up with you again at Team '25 in Anaheim next year! And hey, if you missed out on the guitar this time, who knows? Maybe next year's your year!

Got any questions or need support? Feel free to reach out.

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